Astrologer Privacy Policy

Astrologer Privacy Policy

Privacy Policy for Astrologers 

 

This Privacy Policy explains how AstroPujari (“Platform”, “we”, “our”, or “Company”) collects, uses, stores, processes, and protects the information of astrologers, pandits, tarot readers, numerologists, vastu experts, spiritual advisors, and other service providers (“Astrologers” or “Service Providers”) associated with the AstroPujari platform.

By registering or continuing as a Service Provider on AstroPujari, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

AstroPujari may collect the following information from astrologers and service providers:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Date of birth

  • Address details

  • Government ID proof

  • Profile photo

Professional Information

  • Astrology specialization

  • Experience details

  • Languages known

  • Consultation charges

  • Availability schedule

  • Certifications or qualifications

Financial Information

  • Bank account details

  • UPI details

  • PAN card details

  • GST information (if applicable)

Technical Information

  • IP address

  • Device details

  • Login activity

  • Browser information

  • App usage analytics

Communication & Service Data

  • Chat records

  • Call logs

  • Video consultation records

  • User ratings and reviews

  • Customer complaints and feedback

2. PURPOSE OF DATA COLLECTION

AstroPujari collects astrologer information for the following purposes:

  • Identity verification

  • Account creation and management

  • Consultation and service delivery

  • Payment processing and payouts

  • Fraud prevention and security monitoring

  • Customer support and dispute handling

  • Platform quality improvement

  • Legal and regulatory compliance

  • Promotional and marketing activities related to AstroPujari

3. PROFILE VISIBILITY

Certain profile information may be publicly visible to users on the AstroPujari platform, including:

  • Display name

  • Profile image

  • Experience

  • Ratings and reviews

  • Skills and specialization

  • Consultation charges

  • Languages spoken

  • Online/offline status

AstroPujari reserves the right to review, edit, approve, or reject profile content for quality, safety, and compliance purposes.

4. DISPLAY NAME POLICY

Astrologers may use a professional or display name on the platform.

The display name:

  • may differ from legal name,

  • must not impersonate another person,

  • must not contain offensive or misleading content.

AstroPujari reserves the right to modify or remove any display name violating platform policies.

5. CONSULTATION MONITORING

To maintain platform quality and user safety, AstroPujari may monitor or review:

  • chats,

  • call recordings,

  • video consultations,

  • user complaints,

  • ratings and feedback.

This may be done for:

  • quality checks,

  • dispute resolution,

  • fraud prevention,

  • policy compliance,

  • customer safety.

6. CONFIDENTIALITY OF USER DATA

Astrologers and service providers are required to maintain strict confidentiality of customer information.

Service Providers must not:

  • share user data with third parties,

  • misuse customer information,

  • contact customers outside authorized platform channels,

  • record or distribute consultations without permission.

Violation may result in suspension, permanent removal, or legal action.

7. DATA SHARING

AstroPujari does not sell astrologer personal information to third parties.

Information may only be shared with:

  • payment processors,

  • banking partners,

  • legal authorities,

  • compliance agencies,

  • technology providers,

  • customer support systems,

when required for operational, security, or legal purposes.

8. PAYMENT & BANK DETAILS

Financial details provided by astrologers are used solely for:

  • payouts,

  • verification,

  • tax compliance,

  • fraud prevention.

AstroPujari takes reasonable measures to protect payment-related information.

9. DATA SECURITY

AstroPujari implements reasonable technical and organizational security measures to protect astrologer information against:

  • unauthorized access,

  • misuse,

  • data leaks,

  • cyber threats,

  • alteration or loss.

However, no internet-based system can guarantee complete security.

10. PROHIBITED ACTIVITIES

Astrologers and service providers are strictly prohibited from:

  • Black magic or harmful occult practices

  • Fraudulent claims or guaranteed results

  • Financial scams

  • Hate speech or abusive behavior

  • Sharing adult or illegal content

  • Asking users for OTPs, passwords, or sensitive banking information

  • Providing medical, legal, or financial guarantees

Violation may lead to immediate suspension or permanent account termination.

11. ACCOUNT SUSPENSION OR TERMINATION

AstroPujari reserves the right to suspend or terminate astrologer accounts in cases involving:

  • policy violations,

  • fraud,

  • misconduct,

  • fake information,

  • abusive behavior,

  • harmful or illegal activities.

Platform records may still be retained after account termination where required by law or operational necessity.

12. DATA RETENTION

AstroPujari may retain astrologer information for:

  • legal compliance,

  • fraud prevention,

  • dispute resolution,

  • operational records,

  • audit purposes.

Retention periods may vary depending on applicable laws and platform requirements.

13. COOKIES & ANALYTICS

AstroPujari may use cookies and analytics technologies to:

  • improve platform performance,

  • optimize astrologer visibility,

  • understand usage patterns,

  • prevent fraud,

  • enhance user experience.

14. POLICY CHANGES

AstroPujari reserves the right to modify or update this Privacy Policy at any time.

Continued use of the platform after updates constitutes acceptance of the revised policy.

15. CONTACT INFORMATION

For privacy-related concerns or queries, contact:

AstroPujari Support Team
Email: support@astropujari.com
Website: www.astropujari.com

16. ACCEPTANCE OF POLICY

By registering or continuing as an astrologer or service provider on AstroPujari, you confirm that:

  • you have read this Privacy Policy,

  • you understand it,

  • and you agree to comply with it.